Workplace Investigations


Neutral, independent workplace investigations are the heart and soul of what we do. We rely on our extensive knowledge of the legislative requirements of harassment, discrimination, and violence-free workplaces; the fundamentals of procedural fairness; the art of effective interviewing; and our experience in assessing credibility in even the most difficult cases.

A full, fair, and expedient investigation carried out by an experienced investigator can avoid or assist in litigation, limit liability, and restore relationships. We investigate and assess each situation to determine whether there have been violations of workplace legislation, policies, and/or collective agreements.

Bringing peace and resolution to the workplace often requires more than a finding of whether or not someone has violated a law or rule. We work to uncover the real source of conflict so that healthy workplace relationships and structures can be restored.

Our clients demand reliable investigation reports. We ensure they clearly understand the process followed, information obtained, findings of reliability and credibility, findings of fact, and conclusions of law. If requested, we also provide recommendations. Relying on the insights we gain during the investigation, recommendations can include remedial and punitive measures, policy revisions, and structural changes. We may also offer referrals within our experienced network of workplace coaches, facilitators, restorative workplace specialists, sensitivity trainers, and change-management professionals.

We regularly advise on workplace investigations being conducted internally by staff. We can offer external support advice by:

  • walking you through the process
  • helping to answer the tough questions
  • preparing interview questions and follow up
  • providing guidance and direction on findings of fact and conclusions
  • helping prepare or review draft investigation reports

Whether it is a question of expediency or experience, let us help ensure that your internal investigations are successful.

Case Study

She Said/he Said